k0999 Terms and Conditions

01 Definitions and Interpretation

The following terms used in these Terms have the meanings set out below:

• "Platform" or "k0999" — The k0999.cam website and all its associated services.
• "User" or "you" — Any person who has registered on this platform or is using its services.
• "Account" — The registered profile opened in the user's name, through which the platform's services can be accessed.
• "Bonus" — Any promotional offer, free spins or credits provided by k0999.
• "Transaction" — Any deposit or withdrawal of funds in an account.
• "Wagering Requirement" — The condition that a specified amount must be wagered before bonus funds become withdrawable.

02 Account Registration and Verification

To create an account on k0999, users must provide accurate and complete information. Each individual may open only one account. k0999 reserves the right to cancel all accounts and confiscate deposited funds if a single individual holds multiple accounts.

2.1 Accuracy of Account Information

The name, date of birth, email address and phone number provided at the time of registration must be truthful and accurate. If any information is found to be false during verification, the account may be closed immediately.

2.2 Password Security

It is your responsibility to keep your account password confidential. k0999 will not be liable for any loss arising from disclosing login details to a third party. If you notice any suspicious activity, notify our support team immediately.

2.3 KYC Verification

k0999 reserves the right to verify your identity before a withdrawal or whenever required (Know Your Customer — KYC). This may require a national identity card, passport or other government-issued documents. The withdrawal process may be delayed if verification is not completed.

03 Eligibility and Age Limit

To use k0999 services, you must meet the following conditions:

• You must be 21 years of age or older (for ages 21+ only).
• Online gaming must be legally permitted in the country or region from which you are using this platform.
• You may not register if you are subject to any legal disqualification or have previously been banned from our platform.
• Any k0999 employee or their family members may not use the betting services on this platform.

k0999 is committed to protecting underage users. If age verification fails, the account will be closed immediately and all deposited funds will be forfeited.

04 Deposit and Withdrawal Policy

All financial transactions on k0999 are conducted through bKash, Nagad, Rocket and Upay.

4.1 Deposit Terms

• The minimum deposit amount is ৳500 (applicable to all methods).
• Deposited funds are generally credited to the account instantly.
• Only payment methods registered in your own name may be used.
• Deposits from third-party payment accounts are not accepted and such transactions will be cancelled.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Withdrawals generally take 5-30 minutes to process.
• KYC verification must be completed before submitting a withdrawal request.
• Withdrawals must be made through the same payment method used for the deposit.
• Withdrawals may be held if the wagering requirement of any active bonus has not been met.

4.3 Anti-Money Laundering

k0999 is strictly committed to preventing money laundering. k0999 reserves the right to suspend transactions and notify the relevant authorities if any suspicious financial activity is detected.

05 Bonuses and Promotional Offers

k0999 currently offers new members a 150% first-deposit bonus of up to ৳20,000.

5.1 Welcome Bonus Terms

• The minimum first deposit to receive the bonus must be ৳500.
• The wagering requirement for the bonus is 15x (15 times the combined deposit and bonus amount must be wagered).
• Bonus funds may not be withdrawn before the wagering requirement is met.
• The bonus is applicable only once per account.
• While a bonus is active, certain games may count differently toward the wagering contribution.

5.2 Promotion Abuse

If a user attempts to abuse the bonus system — such as by using multiple accounts or through coordinated betting strategies — k0999 reserves the right to cancel the bonus, close the account and confiscate deposited funds.

5.3 Other Promotions

k0999 may from time to time introduce various promotional offers, reload bonuses, cashback and special events. Each promotion will have its own terms and conditions, which will be clearly stated on the offer page.

06 Gaming Rules and Fair Play

k0999 is committed to ensuring a fair and transparent gaming environment for all users.

6.1 Permitted Gaming Conduct

• Each game must be played independently and honestly.
• The use of any software, bots or automation tools to influence game outcomes is strictly prohibited.
• Coordinated betting with other players (collaborative fraud) will result in account cancellation.
• Exploiting any technical faults or bugs in the k0999 system for personal gain is prohibited.

6.2 Technical Faults

If a technical fault causes a game result to be displayed incorrectly or an incorrect payment to be made, k0999 reserves the right to cancel that transaction and correct the account balance. There is no obligation to pay out any "bonus" in the case of a faulty betting outcome.

07 Responsible Gaming

k0999 believes that gaming is a form of entertainment, not a way to earn money. We encourage all our users to enjoy gaming responsibly.

• Set your gaming limits and stick to them.
• Use the Self-Exclusion feature if you notice signs of gaming addiction.
• The option to set daily, weekly or monthly deposit limits on your account is available.
• Contact the support team for a cool-off period or temporary break.

To learn more about responsible gaming, visit our Responsible Gaming page.

08 Intellectual Property and Copyright

All content on the k0999 website — logos, designs, software, text, graphics and multimedia elements — is protected under the intellectual property rights of k0999 or its licensors.

• No content from the platform may be reproduced, distributed or used for commercial purposes without the written permission of k0999.
• Third parties may not use the k0999 brand name, trademark or logo.
• Users may only use the platform for personal and non-commercial purposes.

09 Limitation of Liability

k0999 bears no liability in the following circumstances:

• If a game is interrupted due to loss of internet connection or technical issues.
• For problems caused by faults in third-party game software or payment gateways.
• If unauthorized access to an account occurs due to the user's own negligence or security breach.
• If service disruption occurs due to force majeure (natural disaster, war, government restrictions).
• For harmful or false information provided on other websites.

In any circumstance, k0999's maximum liability will be limited to the amount of the relevant transaction.

10 Account Suspension and Cancellation

k0999 reserves the right to temporarily suspend or permanently cancel an account without prior notice for any of the following reasons:

• Violation of these terms and conditions.
• Suspicion of involvement in fraud, money laundering or any other illegal activity.
• Registration using false information.
• The user submits a request to close their own account.
• The account remains inactive for an extended period.

In the event of account cancellation, any valid funds remaining in the balance will be returned to the user, however bonus or promotional balances are non-refundable.

11 Changes and Updates to Terms

k0999 reserves the right to change, amend or update these terms and conditions at any time. For significant changes, users will be notified via their registered email or through a notice on the platform.

Continued use of the platform after changes have been made will be considered as the user's acceptance of the revised terms. It is recommended to review this page regularly.

12 Contact, Complaints and Dispute Resolution

If you have any questions or complaints about these Terms, please contact our support team.

12.1 Complaints Process

Any complaint must first be reported to our support team. After receiving a complaint, we will review it and attempt to provide a resolution within a reasonable time.

12.2 Dispute Resolution

If a dispute arises between k0999 and a user, both parties will first attempt to resolve it through discussion. If a resolution cannot be reached through discussion, further steps will be taken.

12.3 Support Contact

Our support team provides service in Bengali via live chat 24 hours a day, 7 days a week. For email contact: [email protected]